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FREE SHIPPING ON ORDERS OVER $30

Last Modified: 3/9/2021

At Zenore, we take your privacy seriously -- as it is very important to us. Thus, this Privacy Policy explains what personal data we collect from you, and how it is used and shared. Also outlined in this policy is how you can control the collection of, make corrections to, and/or request the deletion of information.

INFORMATION COLLECTION, USE & SHARING

We will not use or share your information with anyone except as described in this Privacy Policy, and we will never sell or rent this information to anyone. We use the personal information that you provide (such as your full name, phone number, email address, or similar) when you create an account, place an order, and/or contact us via our website to process and ship your order, manage your account, to personalize your use of the website, and facilitate any after-sale customer support. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Zenore LLC may collect your email address via cookies and pixels on the website through the use of trusted third party partners. These partners may combine your email information with other information they have access to such as mailing address so that Zenore LLC may serve relevant marketing offers to you via direct mail.

ACCESS, CONTROL & DELETION OF YOUR INFORMATION

We respect your privacy, and will provide reasonable access to the any personal data that you may have provided us on zenorehaircare.com. By logging into your account on zenorehaircare.com, you may update and correct personal information such as your name, address, phone number and email.

Please note that any changes requested may not be instant, but will process within a reasonable amount of time. Previously provided information may be retained securely for archiving, fraud prevention, analytics, legal requirements, or where we otherwise reasonably believe that we have a legitimate reason to do so.

You may decline to share certain personal data with us, which might limit the services that we can provide. You may also opt out of any future communication from us at any time, and can request any of the following by completing our contact form, emailing us at contact@zenorehaircare.com or calling us at (704) 916-9612:

  • A copy of stored personal data that you provided us
  • Change or correct the data we have about you
  • Have us delete and/or stop processing your data
  • Express any concern you have about our use of your data

EMAIL POLICY

Customer email addresses are securely stored and the information is never sold to any third-party companies. Upon collection of your email address, you will automatically receive email newsletters from Zenore LLC. You may unsubscribe from these emails at any time by clicking the unsubscribe button at the bottom of any email from Zenore LLC. Please allow up to 10 days for your unsubscribe request to be fully processed.

We use a third-party service provider to serve ads and/or collect data on our behalf across the Internet and sometimes on this Website. Some of these service providers may be able to use information from your visits to this site to send marketing messages to you in a way that may personally identify you. They may collect information about your visits to our Website, and your interaction with our products and services to tailor advertising messages on this Website and other sites. They may use information about your visits to this Website to trigger real time interaction, customize this Website or enhance your profile. The information collected by these third-parties may include your devices' IP address, user agent, email addresses (where hashed or otherwise rendered pseudonymous) and other user and device level pseudonymous information. Please keep in mind that your browser settings may not permit you to control the technologies utilized by these third-party companies. If you would like more information about this practice, please copy and paste the following link into a new browser window: http://optout.aboutads.info/#!

SECURITY

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Sensitive information, such as credit card data, that is collected is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your Information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment here in the USA.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via our contact form.

EXTERNAL SITES

Zenore LLC may contain links to other internet sites that are owned and operated by third-party companies. Zenore LLC is not responsible for the operation of or content located on or through any such site. Third-party sites accessible through our own site have their own data collection practices and privacy policies. Please consult each site's privacy policy.

CONTACT US

For more information about our privacy practices or if you have questions, please contact us via our contact form.